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New Patient Coordinator

Functional Medicine

Wisconsin Institute of Functional Medicine (WIFM)

Madison, WINot specified9 days ago

📋About this role

The Wisconsin Institute of Functional Medicine (WIFM) is looking for a dedicated New Patient Coordinator to manage the new-patient pipeline. In this role, you will respond promptly to inquiries, guiding prospective patients with clarity and compassion. Your primary goal will be to convert inquiries into scheduled consultations while ensuring a seamless onboarding process for new patients. This position is vital in helping patients feel heard and cared for at every step of their journey.

As a New Patient Coordinator, you will work in a boutique, high-touch practice that prides itself on high standards of patient care. Your professionalism and emotional intelligence will be essential in creating a welcoming environment for patients. You will utilize your experience in customer service and patient coordination to navigate scheduling platforms and EHR/EMR systems effectively.

Join a team that values clear communication and compassionate care. If you are passionate about functional medicine and want to make a difference in patients' lives, we encourage you to apply. At WIFM, we believe that every patient deserves to feel guided and supported, and we are excited to welcome a new member to our team who shares this vision.

Requirements

  • - Experience in customer service or patient coordination
  • - Comfort with scheduling platforms, EHR/EMR systems
  • - Clear, compassionate written and verbal communication
  • - Professionalism, discretion, and emotional intelligence

What's on offer

Paid time off (PTO)
401(k) matching
Health, Dental, and Vision Insurance
Holiday Pay
Perks and discounts on aesthetic and functional medicine services

Applied through MindReach

Serena will send you a personalized confirmation email and notify Wisconsin Institute of Functional Medicine (WIFM) right away. You won't hear radio silence — this job board is connected.